Receptionist (Front Office Host)

The Hague

Full-time

As a Front Office Host, you are the one inviting our guests in, provide them with your widest smile and warmest “welcome”. Front Office is more than just checking a guest in and out, it’s up to you to treat the guest with the real voco™ lifestyle experience; guiding them through the hotel and all there is to enjoy in Ultramarijn and Botanica. Being a true host you know that The Hague has many hidden secrets, whether it is a landmark of historical value or a tiny boutique shop you are ready to share your tips to our guests so they can enjoy the Royal City of The Hague to the fullest.

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Do you have what it takes?

  • Passion for hospitality.
  • Knowledge of PMS system Opera is an advantage.
  • Experience in operations within a hospitality environment.
  • Time and task-management, creativity and presentation skills.
  • Pro-active attitude and eye for detail with a natural drive for continuous improvement.
  • A naturally outgoing and friendly personality with a passion for service excellence in order to consistently deliver and demonstrate voco™ service standards to our voco® guests.
  • A true “team-player” mentality and flexible attitude towards a diverse set of tasks.
  • Excellent communication skills in English. Another language is always a plus.

Benefits

  • You’ll be part of the voco® life
  • Competitive salary and travel allowance based on the distance between your home and the hotel
  • Staff discount at 6000+ IHG hotels worldwide. You’ll be able to stay at hotels for a discounted rate and you’ll get 50% discount on your restaurant and bar bill
  • Overnight stay at voco® The Hague as part of your onboarding
  • Special friends and family discount for stays at voco The Hague including breakfast
  • We have a staff canteen in which we serve staff meals
  • Discounts to several cultural events such as museums, festivals, theatre, musicals, concerts and much more
  • Curious about different departments? We offer cross trainings!
  • To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
  • Discount on a collective health insurance
  • Discount at local businesses in The Hague.
  • Once a year you get to spend a paid day as a Volunteering Day to volunteer for a charity of your choice.
  • Your staff uniform will be washed by the hotel
  • There will be staff parties, events and departmental outings
  • You’ll be working in a passionate and ambitious team
  • You’ll have the opportunity to take part in trainings and workshops
  • You’ll be working for an international hotel chain in the heart of The Hague

Apply now